Privacy Policy

This Privacy Policy describes how On-Behalf.co.uk ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website or use our services.

1. Who We Are

On-Behalf.co.uk provides accounting, marketing, web design, and business consultancy services across Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, Hertfordshire, Oxfordshire, and Leicestershire.

Our website address is: https://www.on-behalf.co.uk
Contact: [Insert contact email or form link]
Phone: [Insert phone number]

2. What Information We Collect

We may collect and process the following personal data:

Identity & Contact Data: Name, email address, phone number, company name.
Technical Data: IP address, browser type, operating system, time zone.
Usage Data: Pages visited, time spent on site, referring websites.
Marketing & Communications: Preferences for receiving communications from us.

We may collect data through:

Forms on the website
Direct communication
Cookies and analytics tools (like Google Analytics or Wix tracking)

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries or service requests
Deliver services you request (e.g. accounting, web design, business consultancy)
Improve our website and service offerings
Send you updates or marketing (only with consent)
Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Consent (e.g. contact form submission)
Contractual necessity (to fulfil a service you requested)
Legal obligation (e.g. tax/accounting compliance)
Legitimate interests (e.g. website performance analysis)

5. Data Sharing

We do not sell your data. We may share it with:

Service providers (e.g. accountants, designers, IT support)
Payment processors (e.g. Stripe, Wix Payments)
Regulatory authorities when required by law

All third parties are required to respect your data and handle it lawfully.

6. Data Retention

We retain your data:

As long as needed to provide services
As required for legal/accounting purposes
You may request deletion of your data at any time (see Section 8)

7. Your Rights Under UK GDPR

You have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Cookies

Our website may use cookies for:

Functional performance
Analytics and traffic tracking
Marketing and advertising (if applicable)

You can manage or disable cookies in your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to safeguard your data. However, no method of transmission over the Internet is 100% secure.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the new effective date.